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Manage my account
Manage Account Users
Three Levels of Access
Your business card program allows for three different levels of administrative access.
The Authorized Officer is typically the business owner, president, partner, vice president, or treasurer and is authorized to enter into binding agreements on behalf of the business.
- Must be a cardmember.
- Full authority to make updates, changes, or requests for the business card program.
The AO can be changed by calling Cardmember Service. The new AO is subject to underwriting approval.
Authorized Representatives are individuals who are given the authority to perform many administrative tasks on behalf of the AO or company.
- Not required to be a cardmember.
- Has authority to make many updates and changes; please see “Who Can Do What” for details.
The AO can add an AR to the account by calling Cardmember Service or by sending in the Authorized Representative form.
Employees can be issued cards to help manage business expenses.
- Each cardmember has a unique credit card account number, a separate spending limit, and has access to their individual account information.
- An Authorized Officer can add employee cards by logging into their business card profile at usbank.com. From the Customer Service tab at the top of the page, select Self Service and then Manage Employees. You may also call Cardmember Service.
Who can do what
|
|
Authorized Officer |
Authorized Representative |
Employee |
|---|---|---|---|
|
Action |
|
|
|
|
Address Change: Company |
Yes |
Yes |
No |
|
Address Change: Individual Cardmember |
Yes |
Yes |
Yes |
|
APR Requests |
Yes |
Yes |
No |
|
Card Activation |
Yes |
Yes |
Yes |
|
Card Order |
Yes |
Yes |
Yes |
|
Close Entire Program |
Yes |
Yes |
No |
|
Close Individual Account |
Yes |
Yes |
Yes |
|
Credit Balance Refund |
Yes |
Yes |
Yes |
|
Request Credit Limit Change: Program |
Yes |
No |
No |
|
Spending Limit Change: Individual Cardmember |
Yes |
Yes |
No |
|
Dispute Transaction |
Yes |
Yes |
Yes |
|
Fee Reversals |
Yes |
Yes |
Yes |
|
General Account Information |
Yes |
Yes |
Yes |
|
Report Card Lost or Stolen |
Anyone can report a card lost or stolen. Only a Cardmember, AO, or AR can order a card. |
Anyone can report a card lost or stolen. Only a Cardmember, AO, or AR can order a card. |
Anyone can report a card lost or stolen. Only a Cardmember, AO, or AR can order a card. |
|
Payments: Setup, Change, Delete |
Anyone can set up, change, delete, or make a payment. |
Anyone can set up, change, delete, or make a payment. |
Anyone can set up, change, delete, or make a payment. |
|
Phone Number Change: Company |
Yes |
Yes |
Yes |
|
Phone Number Change: Individual Cardmember |
Yes |
Yes |
Yes |
|
Statement Request |
Yes |
Yes |
Yes |
Common Questions
You can set up, change, or remove an Authorized Officer or Authorized Representative by calling the Cardmember Service number on the back of your card. See the “Three Levels of Access” above on this page for details.
Only one Authorized Officer is allowed. You can have more than one Authorized Representative.
The Authorized Officer or Authorized Representative can call the Cardmember Service number on the back of the card to set up employee business cards over the phone. You will need the employee’s legal name, date of birth, and Social Security number.
Manage Account Users
Stay on top of employee spending while simplifying your recordkeeping by adding employee cards to your State Farm Business Card account.
- Log in to online banking
- Under Customer Service, select Self Service
- Under Credit Card Selection, select Manage Employees
- Within the Employee Card section, select Add Employees
*Required information includes legal name, date of birth and Social Security number for each employee you would like to add to your account. Additional employee card fees may apply. Please refer to your Cardmember Agreement for details.
Enjoy a greater level of convenience and control
- Set spending limits for individual employee cards
- Track purchases in real-time with itemized purchase details on your online statement
- Streamline recordkeeping by having all employee card purchases at one place
- Reduce the need for petty cash, checks and expense reimbursement
- Save time and effort spent collecting and managing receipts for reimbursement
- Manage travel expenses easily
- Give employees the option to make online purchases, giving you more flexibility
U.S. Bank may change APRs, fees and other account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.
The creditor and issuer of this credit card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. State Farm and the State Farm logo are registered trademarks of State Farm Mutual Automobile Insurance Company.
The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.
U.S. Bank